e-POR Tool
Our technical support provides you with the best possible solutions for your NEO Care assistance.
Click here for Service Status.
Info Verifier
*
Key Verifier
*
E-mail Address
*
Complete Name
*
Dealer's Name
Contact Number
Dealer Address
Product/s Info
***Out of warranty units requested for pullout will automatically have a non waivable 1000 peso diagnostic fee exclusive of possible labor and repair charges.
*
Service Tag
*
Warranty Date
note: For unit w/ no service tag please input 00000. These units will automatically be tag as out of warranty.
note: For compatibility to all computers, the numbers at the numeric keypad has been disabled. Please use the number keys at the top of the keyboard.
*
Serial Number
*
NEO Laptop Model
*
Can reinstall OS?
*
Unit Password
Yes
No
Customer's Name
*
Unit Problem Details
*
Customer's E-mail Add
*
Customer's Cellphone Num
note: Please enter celfone number in format 9xxxxxxxxx
note: Entering the correct mobile phone number and email is essential in getting updates on the unit repair. IF the valid email and mobile number are not entered, no updates will be received.
Remarks
Customer's Tel. No.
Summary List
Sub-Ref No.
Service Tag
Serial Number
Laptop Model
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